Items purchased at "the internet's only authorized source for Dan Kennedy and Glazer-Kennedy products, the Glazer-Kennedy Webstore", are entitled to "Dan Kennedy's Personal 12-Month 100% Satisfaction Guarantee”.  If, for any reason within the first 12 months, you aren't 100% satisfied with your purchase you can return it to us for a refund of your purchase price. 

In order to make sure your return is handled properly please read the following:

In order to receive a full refund of your purchase price (less S & H charges), please make sure to follow the directions below:

  • First of all, you must have purchased the item from the Glazer-Kennedy Webstore. This may sound crazy, but it's incredible the calls and e-mails we get from people who have purchased a "supposed" Dan Kennedy product from some other person or company posing as the "Real Thing", selling "less than authorized" (putting it nicely!) copies of our products.  We are the ONLY AUTHORIZED PLACE ON THE WEB FOR DAN KENNEDY AND GLAZER-KENNEDY PRODUCTS ... PERIOD!  Why risk buying from anywhere else?
     

  • You must receive a return authorization number before returning your product. This is extremely important!
     

  • You must return the products to the address specified in your return authorization. DO NOT SEND YOUR PRODUCT BACK TO GLAZER-KENNEDY INNER CIRCLE OFFICES UNLESS SPECIFICALLY DIRECTED TO IN THE RMA YOU RECEIVE!
     

  • The returned package must include all parts of the ordered product, forms and bonus materials and original packaging if applicable.

To receive a return authorization:

Send an email to returns@glazer-kennedywebstore.com to request a return merchandise authorization (RMA) number and an address to ship back your returned item(s) to. Please provide as much detail as possible regarding your original order: name, order id, product, and date if available. As soon as we have processed your request you will receive an email with instructions where to send the return.

Return all products in like new condition with original packaging if applicable. Once we receive your returned package, we will process your refund for the purchase price less shipping and handling charges. Your refund payment will be in the same manner of your original payment. If you paid by credit card, your refund will only be credited to the same credit card used for the purchase.

Failure to comply with the above procedures may result in a handling fee of 20% of the product purchase price.